Terms and Conditions

Terms and Conditions

Last Updated: October 16, 2025

Welcome to PillowNova! These Terms and Conditions (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.

If you do not agree to these Terms, you may not access or use our Services.

1. Company Information

PillowNova (“we,” “us,” or “our”) is a bedding and lifestyle brand specializing in premium pillows, sleep accessories, and related products.
Website: [www.pillownova.com]
Email: support@pillownova.com

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases or use our Services. By using our Services, you represent that you meet these requirements.

3. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason.

  • Pricing: Prices are displayed in your selected currency and are subject to change without notice. Taxes and shipping fees may apply.

  • Payment: We accept major credit cards, debit cards, PayPal, and other methods as displayed at checkout. You agree to provide accurate billing information.

4. Shipping and Delivery

  • We offer domestic and international shipping where applicable.

  • Estimated delivery times are provided for convenience and may vary based on location and carrier delays.

  • PillowNova is not responsible for delays or damages caused during shipment once the order has been dispatched.

5. Returns and Refunds

We want you to love your PillowNova products.

  • Returns: You may return eligible items within 30 days of delivery for a refund or exchange.

  • Conditions: Items must be unused, in their original packaging, and accompanied by proof of purchase.

  • Refunds: Approved refunds will be issued to your original payment method.
    Please review our full Return Policy at [www.pillownova.com/returns].

6. Product Information

We strive to display our products as accurately as possible. However, colors, materials, and dimensions may vary slightly due to lighting and manufacturing variations. PillowNova is not liable for minor discrepancies.

7. Intellectual Property

All content on our website, including text, images, graphics, logos, trademarks, and software, is the property of PillowNova or its licensors and protected by applicable intellectual property laws. You may not copy, distribute, or use any content without prior written consent.

8. User Conduct

By using our Services, you agree not to:

  • Engage in any fraudulent or misleading activity.

  • Use our website for unlawful purposes.

  • Attempt to interfere with or disrupt our systems or security features.

9. Limitation of Liability

To the fullest extent permitted by law, PillowNova shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our Services or products, including but not limited to loss of data, profits, or personal injury.

10. Warranties Disclaimer

All products and Services are provided “as is” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

11. Indemnification

You agree to indemnify and hold harmless PillowNova, its employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of our Services.

12. Third-Party Links

Our website may contain links to third-party sites for convenience. PillowNova is not responsible for the content or practices of those websites.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which PillowNova operates, without regard to its conflict of law principles.

14. Changes to These Terms

PillowNova reserves the right to update or modify these Terms at any time. Changes take effect immediately upon posting on our website. Your continued use of the Services after changes constitutes acceptance of the new Terms.

15. Contact Us

For questions about these Terms, please contact us:
📧 Email: support@pillownova.store
🌐 Website: [www.pillownova.store]